THERMAL CAMERA REPAIR AND SUPPORT

Fast service worldwide for fixed and portable devices

Is your thermal imaging camera faulty, malfunctioning, or in need of recalibration?

E Instruments provides specialized technical support and repair services for both fixed and portable thermal cameras, available nationwide and internationally.

We service IRtech thermal cameras as well as models from other manufacturers, including out-ofwarranty and discontinued units.

We guarantee accurate diagnostics, certified spare parts, and full functional testing after repair.

Trust our qualified technicians to restore your thermal camera to peak performance—wherever you are.

Prefer to call?

+39 039 946 7727

Prefer to write?

info@eigroup.biz

What our service includes

Complete repair and maintenance of thermal cameras

Electronic or optical fault diagnosis

Replacement of damaged or worn components

Thermal image quality check and optimization

Recalibration and software update

Post-repair functional testing

Detailed technical report

Calibration certificate upon request

Request assistance for your thermal camera now

Fast technical support, wherever you are

Don’t let a fault disrupt your workflow.

Contact us today for qualified technical support anywhere in the world.

Prefer to call?

+39 039 946 7727

Prefer to write?

info@eigroup.biz

Fill out the form to request assistance

Why choose E Instruments

A reliable partner for your measurement equipment

E Instruments guarantees the quality of your production processes with accredited calibrations (LAT Accredia and 17025NVLAP) and traceable calibrations (ISO 9001).

Fast turnaround, zero waiting

Once you approve the estimate, we complete the work within a few days while maintaining the highest quality standards.

Technical precision at competitive rates

All work is performed by qualified technicians and tailored to your needs, keeping costs competitive.

Ongoing support and continuity

Annual fixed-price maintenance contracts ensure scheduled, consistent assistance over time.

Official certifications on request

We provide calibration certificates in compliance with Accredia and ISO 9001 standards for repaired or serviced instruments.

FAQ

Frequently Asked Questions

Yes, we service IRtech thermal cameras and devices from other manufacturers, even if they are out of warranty or no longer on the market.

No, diagnostics are free of charge. We proceed with the repair only after you approve the estimate.

Yes, we receive instruments from international clients and ship worldwide.

You can ship the instrument directly to our facility or, if preferred, we can assist you in organizing a courier pickup. We’ll provide all the necessary instructions after receiving your request.

On average, repairs are completed within 3–7 working days from the moment we receive the instrument, depending on parts availability.

Yes, upon request we provide a detailed technical report of the tests performed or a calibration certificate, if required.